Contact Us
Our Offline Stores
Mon - Sat 9:00am - 6:00pm
Head Office
Email: care@padmadrop.com
Call Us: + 91 8260634614
Address: Lathi, Berhampur, Ganjam, Odisha- 760002
Berhampur Office
Email: care@padmadrop.com
Call Us: + 91 8260634614
Address: Lathi, Berhampur, Ganjam, Odisha- 760002
Get in Touch
INFORMATION
If you have any questions, require assistance, or need support regarding our products or
services, you can reach out to us using the contact details provided below. Our team is
committed to providing timely and effective support to all customers and business partners.
CUSTOMER SUPPORT
For general inquiries, product-related questions, order support, or assistance, please contact:
Email: care@padmadrop.com
Phone: +91 8260634614
Our support team will make every effort to respond to your queries as quickly as possible.
BUSINESS & B2B INQUIRIES
For dealership, distribution, bulk orders, or partnership opportunities, you may contact us
directly through the same details or mention your requirement clearly in your message.
Email: care@padmadrop.com
Phone: +91 8260634614
GRIEVANCE REDRESSAL
In compliance with applicable laws and regulations, we have appointed a Grievance Officer
to address customer complaints and concerns.
Name: Siba Prasad
Email: care@padmadrop.com
Phone: +91 8260634614
All grievances will be acknowledged and resolved within 15 working days from the date of
receipt.
WORKING HOURS
Our support team is available during standard business hours. Response times may vary
during weekends or public holidays.
CUSTOMER RESPONSIBILITY
Customers are advised to provide accurate information while contacting support, including
order details or relevant references, to ensure faster resolution of queries.
RESPONSE TIME
We aim to respond to all inquiries within 24 to 48 business hours, depending on the nature
of the request.
NOTE
For faster assistance, please include your Order ID or relevant details when contacting us
regarding any order-related issue.
Frequently Asked Questions
You can contact us via:
Email: care@padmadrop.com
Phone: +91 8260634614
We usually respond within 24 to 48 business hours.
Warranty availability depends on the specific product. Please check the product page or
contact support for details.
Yes, returns are accepted within 7 days of delivery, subject to eligibility conditions
mentioned in our Return Policy.
Yes, we provide special pricing for bulk orders and business partners.
You can contact us through our website or email us with your business details. Our team will
guide you through the process.
Yes, MOQ may apply for wholesale orders. Details will be shared upon inquiry.
You can request a replacement if the product is damaged, defective, or incorrect at the time of
delivery.
