TERMS AND CONDITIONS

Effective Date: 24 March 2026
Last Updated: 24 March 2026

These Terms and Conditions govern the access and use of the website operated under the brand PADMA DROP, owned and managed by PATRO BROTHERS PRIVATE LIMITED. By accessing, browsing, or using this website, you agree to comply with and be bound by the terms set forth below.

ACCEPTANCE OF TERMS

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you are advised not to use the website or its services.

ELIGIBILITY

You must be at least 18 years of age to access or use this website or to make any purchase. By using this website, you represent and warrant that you meet this eligibility requirement.

USER ACCOUNT AND INFORMATION

While account creation may not be mandatory, users may be required to provide personal information during the checkout process.

You agree that:

  • All information provided by you is accurate, complete, and up to date
  • You will promptly update your information if there are any changes

The company shall not be held responsible for any issues arising due to incorrect or incomplete information provided by the user.

USE OF WEBSITE

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You shall not:

  • Engage in fraudulent activities
  • Attempt to gain unauthorized access to the website or its systems
  • Disrupt or interfere with the website’s functionality
  • Use the website for any illegal or prohibited purpose

PRODUCT INFORMATION AND ACCURACY

We strive to provide accurate product descriptions, specifications, and pricing information. However, errors may occasionally occur.

  • Product images are for illustrative purposes and may slightly differ from actual products
  • The company does not guarantee that all product descriptions or other content are completely error-free

In case of any discrepancies, the company reserves the right to correct errors without prior notice.

PRICING AND PAYMENT

All prices displayed on the website are subject to change without prior notice.

Payments must be made using the available payment methods provided at checkout. All transactions are processed securely through authorized payment gateways.

The company reserves the right to refuse or cancel any order in case of pricing errors or suspicious transactions.

ORDER ACCEPTANCE AND CANCELLATION

The company reserves the right to:

  • Accept or reject any order at its sole discretion
  • Cancel orders due to product unavailability, incorrect pricing, or suspected fraud
  • Request additional verification before processing orders

Orders once shipped cannot be cancelled.

SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy. Estimated delivery timelines are provided for reference and may vary depending on external factors.

The company shall not be liable for delays caused by courier partners or unforeseen circumstances.

RETURN, REFUND, AND REPLACEMENT

Returns, refunds, and replacements are subject to our Refund and Return Policy. Customers are advised to review the policy before making a purchase.

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, images, graphics, logos, product descriptions, and design elements, is the property of PATRO BROTHERS PRIVATE LIMITED and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, the company shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Damages arising from the use or inability to use the website or products

Users agree to use the website and products at their own risk.

INDEMNIFICATION

You agree to indemnify and hold harmless the company, its directors, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.

THIRD-PARTY SERVICES

The website may include links or integrations with third-party services such as payment gateways and logistics providers. The company is not responsible for the policies or actions of such third parties.

FORCE MAJEURE

The company shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Berhampur, Odisha.

POLICY UPDATES

The company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

Users are advised to review these terms periodically.

CONTACT INFORMATION

For any queries related to these Terms and Conditions, you may contact:

Email: care@padmadrop.com
Phone: +91 8260634614